Quality Guarantee
925 Sterling Silver ewelry
All our jewelry is handmade in 925 Sterling Silver. This means that 92.5% is silver and 7.5% is copper, since pure silver is very soft, and in order to work it we need to put a little copper to make it hard.
The 925 Sterling Silver is a precious metal that you can use in your daily life without spoiling. In certain circumstances it can darken, but it can be easily cleaned and it will always keep its properties as the first day. To clean it you only have to follow the steps that we tell you in the section of tips for your jewelry.
22k Gold Plated Silver jewelry
Our gold plated jewelry is handcrafted in 925 Sterling Silver with 22k gold plating. The gold plating is 2 microns for earrings, necklaces and bracelets, and 3 microns for rings. It is the best quality for your jewelry to be resistant. Also, in the rings we put this extra micron so that the durability is much greater.
9k gold jewelry
The jewelry in this collection are 9k gold pieces designed and handcrafted in Spain with the best quality.
Stones
In all our jewelry with stones, the stones are natural (these are indicated in the description of each product). We have Moonstone, Topaz, Labradorite, Onyx, Rose Quartz, Quartz, Mystic Quartz, Lapis Lazuli, Aquamarine, Howlite, Amazonite, Sodalite, Amethyst, Tiger Eye, Larimar, Chalcedony, Celestial Agate, Fuchsia Agate, Jade Stone, White Scolecite and Malachite. In some models, the stones such as Turquoise, Ruby, Amber, Blue Sunstone and Brown Sunstone are reconstructed stones. They are made with the natural stone but joining several small pieces. We work with natural materials such as mother-of-pearl or shells. And as well as reconstructed stones, we have reconstructed coral. We also work with zirconia and crystal. However, Opal is an elaborated stone.
Guarantee
Many of our pieces are made by ourselves in Barcelona and others in workshops with which we maintain a close relationship.
All San Saru jewelry is guaranteed for one year from delivery. If your item in this period has suffered any breakage or damage, please contact us. We will need you to keep the defective product and send us a photo showing its condition, only in this way we will be able to process your incident. Once the condition has been assessed, depending on the situation and the product, we will offer you one solution or another. We will not be able to give you a solution if we do not check the condition of the product.
This guarantee does not cover breakage due to misuse. Nor does it cover wear and scratches caused by use, and in the case of gold jewelry it does not cover wear and tear of the gold plating.
The guarantee also does not cover dirt on the jewelry. Keep in mind that 925 Sterling Silver is a precious metal and can get dirty. In case you have a problem with dirt on your jewelry you will only have to clean it using one of our methods. Contact us so we can explain you which is the best method to clean your jewelry. In case the problem persists after using the indicated method, we will ask you for a video cleaning it before proceeding with any solution.
We want to make you happy, that is our main goal, and if your jewelry does not have the desired quality, just contact us and we will be more than happy to help you and give you a solution. The fastest way to contact us is by email at info@sansarushop.com or our WhatsApp +34644298331.
Metal certificate
Stones certificate