Terms and Conditions

1. LEGAL NOTICE

Company Name: SAN SARU, SL

Trade Name: SAN SARU

Registered Office: Alcalde Josep Abril 23, 1º 1ª

08302 Mataró

CIF / NIF: B66821919

Telephone: 938536044

E-Mail: info@sansarushop.com

Domain Name: www.sansarushop.com

1.1. SUBJECT

SAN SARU, SL, responsible for the Website, makes this document available to the users with which it intends to comply with the obligations set forth in Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE), as well as to inform all users of the Website regarding the conditions of use of the Website.

Any person who accesses this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provisions that may be applicable.

SAN SARU, SL reserves the right to modify any type of information that may appear on the Website, without any obligation to give prior notice or inform users of such obligations, understanding that the publication on the Website of SAN SARU, SL is sufficient.

1.2. LIABILITY

SAN SARU, SL is exempt from any type of liability derived from the information published in its Website, provided that this information has been manipulated or introduced by a third party unrelated to the same.

The SAN SARU, SL website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and display of the site. The cookies used in the website are, in any case, temporary in nature with the sole purpose of making their subsequent transmission more efficient and they disappear when the user's session ends. Under no circumstances will cookies be used to collect personal information.

From the customer's website it is possible to be redirected to third party website content. Since SAN SARU, SL cannot always control the contents introduced by third parties in their websites, it does not assume any kind of responsibility for such contents. In any case, SAN SARU, SL declares that it will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to that Website, bringing the content in question to the attention of the competent authorities.

SAN SARU, SL is not responsible for the information and contents stored, including but not limited to, in forums, chat rooms, blog generators, comments, social networks or any other means that allow third parties to publish contents independently on the website of SAN SARU, SL. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, SAN SARU, SL, makes itself available to all users, authorities and security forces, and collaborates actively in the withdrawal or, if necessary, blocking of all content that could affect or contravene national or international legislation, the rights of third parties or morality and public order. If the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, SAN SARU, SL, does not discard the possibility that there are certain programming errors, or that force majeure, natural disasters, strikes, or similar circumstances occur that make access to the website impossible.

1.3. PERSONAL DATA PROTECTION

SAN SARU, SL is deeply committed to complying with Spanish personal data protection regulations, and guarantees full compliance with the obligations laid down, as well as the implementation of the security measures laid down in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

1.4. INTELLECTUAL AND INDUSTRIAL PROPERTY

All intellectual property rights, trade names, designs and copyright are reserved and are the exclusive property of SAN SARU, SL.

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics are the property of the provider or, where appropriate, the provider has a license or express authorization from the authors. All the contents of the website are duly protected by the regulations on intellectual and industrial property, as well as being registered in the corresponding public registers.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing, requires in any case the prior written consent of the provider. Any use that is not previously authorized by SAN SARU, SL will be considered a serious breach of the author's intellectual or industrial property rights.

The designs, logos, text and/or graphics that do not belong to SAN SARU, SL and that may appear in the Website belong to their respective owners, who are responsible for any possible dispute that may arise in relation to them. In any case, SAN SARU, SL has the express and prior authorization of the owners.

SAN SARU, SL recognizes the corresponding industrial and intellectual property rights in favor of their owners, and their mere mention or appearance in the Web site does not imply the existence of any rights or responsibility of SAN SARU, SL over them, nor does it imply support, sponsorship or recommendation by the same.

If you wish to make any observations regarding possible infringements of intellectual or industrial property rights, as well as regarding any of the contents of the website, you may do so via the following e-mail: info@sansarushop.com.

As a user you can submit content to SAN SARU SL , such as sending emails, writing reviews, making comments, photos or sending suggestions ("Content").

SAN SARU SL may use this Content in various ways; display it on the Website, reformat it, translate it into other languages, edit it for clarity, correct grammatical errors, create derivative works from it, promote it and distribute it.


Therefore, the Content remains your property but by submitting it, you grant SAN SARU SL a worldwide, non-exclusive, free, until withdrawal, transferable and sub-licensable license to use the Content.

1.5. APPLICABLE LAW AND JURISDICTION

For the resolution of all disputes or questions related to this website or the activities carried out on it, Spanish legislation will be applicable, to which the parties expressly submit themselves, the Courts and Tribunals of Barcelona being competent for the resolution of all conflicts arising from or related to its use.

2. TERMS OF USE AND CONTRACT

The website and its services are free of charge. However, SAN SARU, SL may condition the use of some of the services offered on its website to the prior completion of the corresponding form.

The user guarantees the authenticity and timeliness of all data communicated to SAN SARU, SL and will be solely responsible for any false or inaccurate statements made.

The user expressly agrees to make appropriate use of the contents and services of SAN SARU, SL and not to use them for, among other things:

a) Disseminate criminal, violent, pornographic, racist, xenophobic, or offensive content, or content supporting terrorism or, in general, content that is contrary to the law or public order.

b) Introduce computer viruses into the network or perform actions that may alter, damage, interrupt or generate errors or damage to electronic documents, data or physical and logical systems of SAN SARU, SL or third parties; as well as hinder the access of other users to the Web site and its services through the massive consumption of computer resources through which SAN SARU, SL provides its services.

c) Attempt to access the e-mail accounts of other users or restricted areas of the computer systems of SAN SARU, SL or third parties and, where appropriate, extract information.

d) Violating intellectual or industrial property rights, as well as violating the confidentiality of information of SAN SARU, SL or third parties.

e) Impersonate any other user.

f) Reproduce, copy, distribute, make available or any other form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.

g) Collect data for advertising purposes and to send advertising of any kind and communications for sales purposes or others of a commercial nature without their prior request or consent.

All the contents of the Web site, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs to SAN SARU, SL, and none of the exploitation rights over them can be understood to have been transferred to the user beyond what is strictly necessary for the correct use of the Web.

In short, users who access this website can view the contents and make, where appropriate, authorized private copies provided that the elements reproduced are not subsequently transferred to third parties, or installed on servers connected to networks, or are the subject of any kind of exploitation.

Furthermore, all trademarks, trade names or logos of any kind that appear on the website are the property of SAN SARU, SL, and it may not be construed that the use of or access to the website grants the user any rights over any such trademarks, trade names or logos.

The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorized by the owner of the exploitation rights are prohibited.

The establishment of a hyperlink in no case implies the existence of a relationship between SAN SARU, SL and the owner of the website in which it is established, nor the acceptance and approval by SAN SARU, SL of its contents or services.

SAN SARU, SL is not responsible for the use that each user makes of the materials made available in this Web site, nor for the actions taken based on them.

2.1. EXCLUSION OF GUARANTEES AND RESPONSIBILITY FOR ACCESS AND USE

The content of this website is of a general nature and has a merely informative purpose, without fully guaranteeing access to all the content, nor its completeness, correctness, validity or timeliness, nor its suitability or usefulness for a specific purpose.

SAN SARU, SL excludes, to the extent permitted by law, any liability for damages of any kind arising from:

a) The impossibility of accessing the website or the lack of veracity, accuracy, completeness and/or currency of the contents, as well as the existence of vices and defects of all kinds in the contents transmitted, disseminated, stored, made available, accessed through the website or the services offered.

b) The presence of viruses or other elements in the contents that may produce alterations in the computer systems, electronic documents or user data.

c) Non-compliance with the law, good faith, public order, uses of traffic and this legal notice as a consequence of the incorrect use of the website. In particular, and by way of example, SAN SARU, SL will not be held responsible for the actions of third parties who violate intellectual and industrial property rights, business secrets, rights to honour, personal and family privacy and their own image, as well as regulations on unfair competition and illegal advertising.

Likewise, SAN SARU, SL declines any responsibility regarding information found outside this website and not directly managed by our webmaster. The function of the links that appear on this website is exclusively to inform the user about the existence of other sources that may expand the contents offered by this website. SAN SARU, SL does not guarantee or take responsibility for the operation or accessibility of the linked sites; nor does it suggest, invite or recommend a visit to them, and therefore will not be responsible for the results obtained. SAN SARU, SL is not responsible for the establishment of hyperlinks by third parties.

SAN SARU, SL reserves the right to cancel or modify the client's order in case there is an error on the web and/or internal.

2.2. PROCEDURE IN THE EVENT OF UNLAWFUL ACTIVITIES

In the event that any user or third party considers that there are facts or circumstances that reveal the unlawful nature of the use of any content and/or the performance of any activity in the web pages included in or accessible through the website, he or she must send a notification to SAN SARU, SL duly identifying himself or herself and specifying the alleged violations.

2.3. PUBLICATIONS

The administrative information provided through the website does not replace the legal publicity of the laws, regulations, plans, general provisions and acts that have to be formally published in the official journals of public administrations, which are the only instrument that attests to their authenticity and content. The information available on this website should be understood as a guide with no legal validity purpose.

2.4. CONTRACT CONDITIONS

The Website www.sansarushop.com is owned by SAN SARU SL, with registered office at Passeig de les Monges 2, 08392 Sant Andreu de Llavaneres, Barcelona, Spain. With CIF B66821919.

This website is available to any user and subject to our terms and conditions: Privacy Policy, Legal Notice, Cookie Policy and Conditions of Use and Contracting.

When you use our website and browse through it you are accepting our terms and conditions and by doing so you agree not to use the website for illegal purposes.

For legal reasons all electronic documents with which purchases are made are archived. You can access these documents from your customer account or by requesting them from info@sansarushop.com.

2.5. WEBSITE DESCRIPTION

Through our website we allow you to purchase jewelry made of 925 Sterling Silver.

The language in which we will communicate the purchase is either Spanish or English.

The purchase process is as follows:

1. Select the product category you want to visit or use the search engine, located at the top right, to reach a specific product.
2. You can find the different sections of our jewelry ordered by category "Earrings", "Rings", "Necklaces", "Bracelets", "Packs" and when the summer approaches you can also find our "Anklets". Within these sections you can find all the variety of 925 Sterling Silver Jewelry we have. In each category there are sub-sections to make your search more specific.
3. Once you have chosen the category, you will be able to visualize all the products, to obtain more information about them, click on them and you will be able to see the different photos and the measures of each one.
4. There are products that you can customize to choose your initial, size or chain length. To do so, open the drop-down menu on the right and choose the one you want. Depending on the necklace, the chain has an extension or another, this can be known by entering the product and reading the description, some necklaces give you a choice between two types of chains.
5. When you have chosen your favorite jewelry piece, you only have to add it to the cart and it will be added directly to your purchase. You can visualize the cart whenever you want by clicking on it at the top right.
6. Once you have all your jewelry selected, you must click on the cart and accept the "Terms and Conditions". If you want to leave a comment about the order or tell us anything, please leave your message in the box that appears at this step, and then click on "Finish Order".
7. If you still want to add more things to the cart, you can go back or click on "Continue shopping".
8. Once you click on "Finish Order" you will be asked to fill in all the necessary information to make your purchase.
9. First you will be asked for your contact information. First you have to write your email address, and accept or not that we send you emails (we send very few emails, but when we do, be prepared!) you have to enter your name, then you have to indicate your shipping information where you have to write your address, city, country, province/state and zip code. Your phone number for our courier or just in case there is an error when sending your order. It is important to check these data, especially the address, phone number and email so that everything reaches you correctly, both the confirmation emails and your order. In this same step you can click on the last box to save your data for the next purchase. And finally click on "Continue to shipping".
10. In this step you have to choose the shipping method. Once you have chosen it, click on "Continue to payment method".
11. Finally you have reached the payment form. You have been able to add your discount code, anytime, on the right. Now this is the last step where you can add it.
12. Now, to finish you have to choose your payment method, by PayPal or credit card. If you want to pay by bank transfer you must tell us at info@sansarushop.com. And click on "Finish Order".
13. If you are willing to pay with PayPal you will have to enter your account details. If you have chosen the credit card method you must enter all the data registered by the Stripe platform.
14. Finally you will receive an email confirming your order in less than 24 hours, with the order details. In a few days you will have your piece of jewelry with you! The confirmation of the purchase will also be saved in your customer profile in case you have it. In any case, you can request it from info@sansarushop.com.
15. Once the purchase has been made, if your order has not yet been sent, you can change addresses or product units by sending an email to info@sansarushop.com.

2.6. SHIPPING

We ship worldwide!* Shipments to Spain are made in 3/4 days, but we also have 24-48h service in Spain for an additional 1€. We ship to the Canary Islands and the Balearic Islands. And of course we do international shipments. The current shipping options we have are:

DESTINATION	TIME OF DELIVERY	PRICE	TRANSPORT COMPANY
SPAIN (Peninsula)	24/48 HOURS	4,99 €	SEUR
	3/4 DAYS	3,99 €	SEUR / MRW
SPAIN (Balearic Islands)	3/4 DAYS	4,99 €	DHL
SPAIN (Canarias, Ceuta and Melilla)	8/10 DAYS	4,99 €	CORREOS
PORTUGAL	2/3 DAYS	3,99 €	MRW
FRANCE, ITALY, GERMANY, MONACO, BELGIUM, NETHERLANDS, LUXEMBOURG, POLAND, AUSTRIA	2/4 DAYS	4,99 €	DHL
IRELAND, GREECE, CZECH REPUBLIC, CROATIA, SLOVAKIA, SLOVENIA, HUNGARY, BULGARIA, LATVIA, ESTONIA, LITHUANIA AND ROMANIA	4/6 DAYS	4,99 €	DHL
DENMARK, FINLAND, SWEDEN	4/6 DAYS	4,99 €	UPS
AUSTRALIA, BRAZIL, CANADA, CHILE, COLOMBIA, UNITED STATES, JAPAN, MEXICO, NEW ZEALAND, PERU	4/6 DAYS	7,99 €	UPS
ÅLAND ISLANDS, ALBANIA, ANDORRA, ARMENIA, BELARUS, BOSNIA AND HERZEGOVINA, BOUVET ISLAND, CYPRUS, FEROE ISLANDS, GEORGIA, GIBRALTAR, GREENLAND, GUADALUPE, GUERNESEY, VATICAN CITY, ICELAND, ISLE OF MAN, JERSEY, KOSOVO, LIECHTENSTEIN, MALTA, MAYOTTE, MOLDOVA, MONTENEGRO, NORWAY, SAN MARINO, SERBIA, SVALBARD AND JAN MAYEN, TURKEY	5/10 DAYS	4,99 €	UPS / OTHERS
ISRAEL	15/30 DAYS	14,99 €	CORREOS
UNITED KINGDOM	4/6 WORKING DAYS	6,99 €	UPS
REUNION	5/10 DAYS	14,99 €	UPS / OTHERS
REST OF THE WORLD	10/15 DAYS	14,99 €	UPS / CORREOS

• Everything is counted in working days (monday to friday) and it will start counting from the next business day (Monday to Friday) that the order has been placed. 
  
  
• All delivery times will start counting from the next working day (monday to friday) that the order has been made. In case the order does not meet the deadline established here, San Saru S.L. will not be responsible, as it will be an error of the transport company.
  
  
• In isolated cases delivery times may be affected. We could indicate a new delivery time in case we find ourselves with excess work. As well as we could deactivate the shipment 24/48 hours for excess of work. (If you see that this shipment is deactivated and you need it urgently, let us know and we will try to do our best).
  
  
• Free shipping: Shipping is free for purchases over:
• In Spain: Over 50€
• In Europe (Except Switzerland, Ukraine, Russia and north of Macedonia): Over 100€
• Rest of the world: Over 200€ (Except Singapore)
• Free shipping based on promotions published by San Saru S.L. and for a higher amount in the shopping cart, in Spain peninsula will be made with the standard shipping of 3/4 working days (monday to friday), in Europe and the rest of the world the shipment will be made on the days indicated in the table above.

• Packages that exceed 5 days of the expedition will be returned to San Saru S.L. and the refund of the shipping cost will not be returned to the customer, so you have to make sure you get your package within 5 days after receiving the message that the package will be delivered. We will contact you if we detect any incidence with your shipment.
  

• Shipments to the Canary Islands, Portugal, Europe and other international shipments can have some kind of customs tax, this depends on your region and the customs procedures that are imposed. San Saru S.L. does not take care of these extra costs.
  
  
• The delivery date may vary depending on several factors: availability of the chosen product, shipping area, specific circumstances of each order or incidents of the delivery company. In the event of a delay in delivery, we will contact you to inform you of everything.If the order does not meet the deadline set forth herein, San Saru S.L. is not responsible.
  
  
• Deliveries and shipments are made every day of the week except Saturdays, Sundays and holidays. During office hours. We leave you a link to the holidays of San Saru so that you can see the days in which we will not send.
  
  
• *We ship to the whole world except Switzerland, Ukraine, Russia, north of Macedonia and Singapore.

2.7. PRICES AND TAXES

The prices of all the products on the SAN SARU SL website (www.sansarushop.com) are shown in euros (€), the total price shown is already the price with VAT in the case of Spain peninsula, Balearic Islands and the rest of the world. You can see a breakdown of this in the final confirmation of your order that you will receive via email. The price for the Canary Islands is the total shown in euros (€) and in this case no VAT is broken down, it is the total price of the product.

2.8. PAYMENT METHOD

At San Saru we offer you different forms of payment, all of them equally secure, so that you can use the one that suits you best:

2.8.1. CREDIT CARD

All credit card payments on the web are processed by Stripe, the industry's fastest, safest and most advanced platform.

You only need your credit card to make the payment.

2.8.2. PAYPAL

It allows you to make payments via your email in a secure, convenient and cost-effective way. Without having to remember all your bank details or share them.

Simply indicate this option and log in with your PayPal account.

2.8.2. BANK TRANSFER

You can contact us by sending an email to info@sansarushop.com and we will provide you with all the necessary information for you to pay for your order.

All transactions made through the website are carried out through totally secure payment gateways with SSL security to ensure the transmission of data.

2.9. QUALITY ASSURANCE

All our jewelry is made of 925 Sterling Silver, this means that 92.5% is silver and 7.5% is copper, since pure silver is very soft, and in order to work it we need to put some copper to make it harder.

Sterling Silver 925 is a precious metal that you can use in your daily life without it getting damaged. However, under certain circumstances it can tarnish, but that is not a problem since it can be easily cleaned and will always maintain its qualities just like the first day. To clean it, just follow the steps listed in the section on Tips for your jewelry.

In addition, in all our jewelry with stones, the stones are natural (these are indicated in the description of each product). We have Moonstone, Topaz, Labradorite, Onyx, Rose Quartz, Quartz, Mystic Quartz, Lapis Lazuli, Aquamarine, Howlite, Amazonite, Sodalite, Amethyst, Tiger Eye, Larimar, Chalcedony, Celestial Agate, Fuchsia Agate, Jade Stone, White Ellagita and Malachite. In some models, the stones like Turquoise, Ruby, Amber, Brown sunstone and Blue Sun Stone are reconstructed stones, they are made with the natural stone but joining several pieces. We work with natural materials such as mother-of-pearl or shells. And like the reconstructed stones, we have reconstructed coral. Other of our jewels are made with zircons and glass. However, Opal is an elaborate stone.

Regarding our gold jewelry, we keep our essence. It is all made of Gold Vermeil: 925 Sterling Silver plated with 22kt gold, with a thickness of 2 microns for the earrings, necklaces and bracelets and 3 microns, for the rings. It is the best value for money for your jewelry to be very resistant. The extra micron we put in the rings is to make the durability much greater, since we all use our hands constantly.

Many of our jewelry pieces are made by ourselves in Barcelona and others in workshops with which we have a close working relationship.

We want to make you happy, that's our main goal, and if your jewelry doesn't have the desired quality, we want to offer you the best solution.

All San Saru jewelry is guaranteed for one year from delivery. If, during this period, your jewelry has suffered any breakage or damage, please contact us. We will need you to keep the defective product and send us a photo showing the status, only then we can process your request. Once the condition has been assessed, depending on the situation and the product, we will offer you one solution or another. We will not be able to give a solution if we do not check the state of the product.

This warranty does not cover breakages due to misuse. Neither does it cover wear and tear caused by use, and in the case of gold jewelry, it does not cover wear and tear of the gold plating either.

The warranty also does not cover dirt on the jewelry. Please note that Sterling Silver 925 is a precious metal and can get dirty. In case you have a problem with the dirt on your jewelry you will only have to clean it using one of our methods. Contact us so that we can explain to you which is the best method to clean your jewelry. In case the problem persists having used the indicated method, we will ask you for a video cleaning it before giving you any other solution.

If you have any problem with the quality of your product, just contact us and we will be more than happy to help you and give you a solution. The fastest way to contact us is via email to info@sansarushop.com or WhatsApp +34644298331.

2.10. RETURNS AND EXCHANGES

2.10.3. WITHDRAWAL / REFUND

You can cancel your order at any time and without any cost as long as you have notified us before the order leaves our premises and is in the hands of our carrier. Otherwise, you will have to wait to receive the order to process a full refund, in this case we will only refund the amount of the product and not the shipping cost.

Once we receive the return package, San Saru will check that it is in good condition and we will refund the amount within 15 calendar days after San Saru has received the returned package.

2.10.4. DEFECT / ERROR

To report a product defect or error on our part, you have 2 days to notify us of the problem. We will give you a solution. The options will be as follows:

• Exchange it for another product like it.

• In case it is out of stock we will exchange it for another product of the same amount.

• We'll give you a full refund.

Get in touch with us so we can give you a solution. Please send us an email to info@sansarushop.com and let us know:

• What has happened to the product.

• Send a picture of the product where the defect can be seen

• Any of the following: Full name or order number.

In this case San Saru will assume the costs.

Once we receive this information we will give you the corresponding solution. All this procedure will be free of charge.

If we receive the return after these 2 days, we will treat the case differently and we try to find a solution as soon as possible and the most favorable to the client as possible.

2.10.5. WARRANTY

The products are covered by a one-year warranty against breakage and damage not caused by use.

In order to be able to evaluate the damage of the jewelry piece, it is essential and obligatory to show us a picture or video of the piece, for us to be able to evaluate the state of it. Besides, you must keep the defective product. Without these proofs we will not be able to offer any solution if we cannot verify the state of the product.

In case of damage or breakage due to use, we will let you know and offer you a solution with the corresponding cost.

In case the damage or breakage is actually generated by production reasons, we will repair it, replace it or refund the amount of the product, depending on the situation and the product.

2.11. VALIDITY OF OFFERS / DISCOUNTS

The products on the San Saru website and their prices will be available while they are in the website's catalogue and being viewed.

San Saru reserves the right to make changes and modifications to the website, as well as to update products, change prices without notice, change descriptions and photographs.

In the case of discount coupons two discount codes cannot be applied at the same time, only one is allowed.

All products that are in the category of essentials and are included free of charge in orders of higher amounts will be subject to changes and returns. In the event that, when processing an exchange or return with one of these products, the amount is less than the minimum established for it to be included, San Saru reserves the right to claim this product.

Any free shipping promotion promoted by San Saru will only be valid for amounts higher than 7,00€.

In case of any error with the free product, San Saru reserves the right to modify the order on the free products.

2.12. CUSTOMER SERVICE

San Saru is committed to always providing the best solution for the client, even if it means a cost to the client or to San Saru. If your case is not common, please contact us anyway, we will always try to provide you with a solution as far as it is possible. All claims, complaints and problems should be sent to us so that we can provide you with a solution.

Our customer service is also available to answer any questions you may have.

Our customer service hours are from 8:00 to 15:00h. You can get in touch with us anytime at info@sansarushop.com, our telephone number is +34938536044 and our WhatsApp number is +34644298331.

3. PRIVACY POLICY

In accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as well as with state data protection regulations. SAN SARU, SL informs:

Basic Information Data Protection
Responsible	Identity: SAN SARU, SL - CIF: B66821919
Purpose	User subscription management. Provision of the service consisting of processing and sending the order requested by the client, as well as sending him/her information on our products and/or services.
Legitimation	Legitimate interest of the person in charge and, where appropriate, the corresponding express consent.
Recipients	No data will be passed on to third parties, unless legally obliged to do so.
Rights	Access, rectify and delete data, as well as other rights, as explained in the Additional Information
Additional information	Additional and detailed information on data protection can be found on our website: www.sansarushop.com

Whenever we need to obtain information from you, SAN SARU, SL will always ask you to provide it voluntarily and expressly.

The data collected through the website's data collection forms or other means will be incorporated into a register of data processing activities for which SAN SARU, SL is responsible.

All data entered by the user on our website www.sansarushop.com will be treated confidentially and exclusively for the purpose of offering the requested services, with all the legal and security guarantees imposed by Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, Royal Decree 1720/2007 of 21 December and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce. THE OWNER OF THE WEBSITE agrees not to transfer, sell, or share the data with third parties without your express approval.

You can read more about Shopify's privacy policy by clicking here.

SAN SARU, SL shall also delete or rectify the data if they are inaccurate, incomplete or no longer necessary or relevant for their purpose, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. The user may revoke the consent given and exercise the rights of access, rectification, cancellation, suppression, limitation and portability by contacting the registered office of SAN SARU, SL, sito P/ de les Monges, 2 2º planta 08392. Sant Andreu de Llavaneres Telephone: 938536044. E-mail address: info@sansarushop.com duly identifying themselves and visibly indicating the specific right they are exercising.

SAN SARU, SL adopts the corresponding security levels required by Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and other applicable regulations. However, it does not assume any responsibility for damages derived from alterations that third parties may cause in the computer systems, electronic documents or files of the user.

SAN SARU, SL may use cookies during the provision of services of the website. Cookies are physical files of personal information hosted in the user's own terminal. The user has the possibility of configuring his or her browser program in such a way as to prevent the creation of cookie files or to warn of them. If you choose to leave our website through links to websites that do not belong to our entity, SAN SARU, SL will not be responsible for the privacy policies of those websites or the cookies that they may store on the user's computer.

Our policy with respect to e-mail and/or telephone is focused on sending only communications that you have accepted by filling in any of our forms or by contacting SAN SARU, SL. through e-mail and/or telephone expressly authorizing the use of the same with the purpose of sending you by e-mail and/or telephone information about offers, promotions, products of SAN SARU, SL. If you prefer not to receive these messages by e-mail and/or telephone, we will offer you the possibility of exercising your right to rectify or suppress the reception of these messages, as well as the right to limit their processing, in accordance with the provisions of Title III, Article 22 of Law 34/2002 on Services for the Information Society and Electronic Commerce.

3.1. ADDITIONAL DATA PROTECTION INFORMATION

3.1.1. WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

The entity that is responsible for processing your personal data is:

Company Name: SAN SARU, SL

Trade Name: SAN SARU

Registered Office: P/ de les Monges, 2, 2º planta.

08392, SANT ANDREU DE LLAVANERES

CIF / NIF: B66821919

Telephone: 938536044

E-Mail: info@sansarushop.com

Domain Name: www.sansarushop.com

3.1.2. PROCESSING PURPOSE

Manage your subscription as a user.

Contact and management of service provision.

Sending E-Mail or message on WhatsApp, as a means of communication between the company and you for better service, as well as sending corporate information, commercial offers, discounts, promotions of products and services of SAN SARU, SL.

We only process your personal data for specific, explicit and legitimate purposes and we will not process your personal data in a way that is incompatible with those purposes.

At SAN SARU, SL, in order to offer you the services that best suit your interests and improve your experience as a user, we have prepared a "commercial profile" based on the information provided. No automated decisions will be made based on this profile.

By completing any of our forms or contacting SAN SARU, SL. by e-mail and/or telephone, the user expressly authorizes the use of the same for the purpose of sending him/her by e-mail information on offers, promotions, products of SAN SARU, SL.

3.1.3. HOW LONG WILL WE KEEP YOUR DATA?

We will keep the personal data as long as there is a contractual and/or commercial relationship with the user and as long as the user does not exercise the right to suppress, cancel and/or limit the processing of the personal data.

In these cases we will keep the data duly blocked, without giving it any use, while they may be necessary for the exercise or defense of claims or may derive some kind of judicial, legal or contractual liability from its treatment, which must be attended to and for which its recovery is necessary.

For information on how long certain personal data is likely to be kept before it is deleted from our systems and databases, please contact us by e-mail: info@sansarushop.com.

3.2. LEGITIMATION

It is in the legitimate interest of the person in charge to process your data in order to execute the subscription contract as a user to make the electronic purchase through the website www.sansarushop.com.

The legitimate interest that will not be undermined by your privacy rights.

The offer of products and services is based on the consent that is requested of you, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

3.3. RECIPIENTS

Your data may be transferred to the recipients listed below, for the reasons explained below:

Public Administrations: to comply with the legal obligations to which SAN SARU, SL. is subject by its activity.

Suppliers who carry out the function of Data Processor who needs access to your data for the provision of services that SAN SARU, SL has contracted, and with whom it has signed the confidentiality and personal data processing contracts necessary and required by the regulations to protect your privacy.

Your personal data may only be processed by a third party if the Data Controller undertakes to take the necessary technical and organizational measures to comply with the data processing security commitment.

personal data:

(a) Confidentiality: we will protect your personal data from disclosure to third parties.

(b) Integrity: we will protect your personal data from being modified by unauthorized third parties.

(c) Availability: we make sure that authorized persons can access your personal data when necessary.

You can request detailed information by e-mail: info@sansarushop.com.

3.4. RIGHTS

Any person is entitled to obtain confirmation as to whether or not SAN SARU, SL is processing personal data concerning them.

Interested persons have the right to access your personal data, as well as to apply for the rectification of inaccurate data or, where appropriate, request for their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, data subjects may request the limitation of the data processing, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons relating to their particular situation, the persons concerned may object to the processing of their data. In this case, SAN SARU, SL. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Data subjects also have the right to the portability of data in a structured, commonly used and machine-readable form, provided that the processing is carried out by automated means and is based on consent or is necessary for the performance of a contract.

You may materially exercise your rights as follows: You have the right to access, rectify and delete the data, as well as other rights, indicated in the additional information.

If you have given your consent for any particular purpose, you have the right to withdraw the consent given at any time, without this affecting the lawfulness of the processing based on the consent given prior to its withdrawal.

The means to exercise their rights: SAN SARU, SL. : P/ de les Monges, 2, 2º planta. 08392, Sant Andreu de Llavaneres. Telephone: 938536044. E-mail: info@sansarushop.com.

In the event that you feel your rights have been infringed with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.

3.5. KEY PRINCIPLES

We value the personal data you have entrusted to us and are committed to treating your Personal Data fairly, transparently and securely. The key principles that SAN SARU, SL. applies are the following:

• Legality: We will only collect your Personal Data for specific, explicit and legitimate purposes and will not process your Personal Data in a way that is incompatible with those purposes.

• Data minimization: we will limit the collection of personal data to what is strictly relevant and necessary for the purposes for which it was collected.

• Purpose Limitation: We will only collect your personal data for specific, explicit and legitimate purposes and will not process your personal data in a way that is incompatible with those purposes.

• Accuracy: we will keep your personal data accurate and up to date.

• Data Security: we will implement appropriate technical and organizational measures to ensure an adequate level of security in relation to the risks presented by the processing and the nature of the data to be protected. Such measures are established to prevent any unauthorized disclosure or access, accidental or unlawful destruction or accidental loss or alteration and any other form of unlawful processing.

• Access and Rectification: we will treat your personal data in accordance with your privacy rights.

• Conservation: We will retain your personal data in a manner consistent with applicable data protection laws and regulations and no longer than necessary for the purposes for which it was collected.

• International transfers: we will ensure that all personal data transferred outside the EU/EEA is adequately protected.

• Third parties: We will ensure that access to and transfer of personal data to third parties is carried out in accordance with applicable laws and regulations and with appropriate contractual safeguards.

• Direct Marketing and Cookies: we will ensure compliance with applicable legislation on advertising and cookies.

3.6. USE OF COOKIES AND SIMILAR SERVICES

We use cookies on our websites. This helps us to provide you with a better experience when browsing our website and also allows us to make improvements to our site.

For more information on the use of cookies and how to avoid them, please refer to our cookie policy, available at www.sansarushop.com.

3.7. USE OF SOCIAL NETWORKS

If you use a specific username on a social network such as your Facebook, Instagram or Twitter, SAN SARU, SL. will record the data available on these social networks and for which you have expressly allowed communication through the selected application.

SAN SARU, SL. sometimes facilitates the publication of (personal) data through social networks such as Instagram, Twitter and Facebook. These social media have their own conditions of use which you are obliged to take into account and observe if you make use of them.

Publication in social media can have (unintended) consequences, including the inability to withdraw in a short time the distribution of your privacy or that of the individuals whose data is shared. You should be aware of these consequences, for which you are making the decision about publication in these media. SAN SARU, SL. does not accept any responsibility in this regard.

3.8. ADDITIONAL LEGAL INFORMATION

The requirements of this Policy complement, and do not replace, any other requirements under applicable data protection law. In the event of any inconsistency between what is written in this Policy and the requirements in the applicable data protection law, the applicable data protection law shall take precedence.

SAN SARU, SL. may modify this Policy at any time. You can check this Policy periodically at www.sansarushop.com to find out about any changes.

3.9. NEWSLETTER CLAUSE

That in accordance with REGULATION (EU) 2016/679, of 27 April 2016, we inform you that your data are included in a file owned by SAN SARU SL with VAT number B66821919 and registered address at P/ de les Monges, 2, 2º planta - 08392 - SANT ANDREU DE LLAVANERES - BARCELONA, in order to meet the commitments arising from our relationship with you, as well as to send you information about our products and/or services.

The legitimation is granted in order to guarantee the correct provision of the requested service, as well as, if applicable, the corresponding express consent.

The purpose of the processing itself is the management of the newsletter subscription in order to send commercial information.

SAN SARU, SL informs that the data come from the interested party himself, and will not be transferred to third parties unless legally obliged to do so.

SAN SARU,SL undertakes to process the data in a lawful, loyal, transparent, adequate, relevant, limited, accurate and up-to-date manner. Personal data will be kept for the duration of a contractual and/or commercial relationship with the user, provided that the right to suppress, cancel and/or limit the processing of personal data is not exercised. Until you communicate us the opposite, we will understand that your data have not been modified and that you commit yourself to notify us of any variation and that we have the consent to use them in order to provide the contracted service.

Likewise, we inform you of the possibility of exercising the rights of access, rectification, suppression, opposition, portability and limitation of both the processing of your data and the consent given by contacting the address of SAN SARU,SL at P/ de les Monges, 2, 2º planta - 08392 - SANT ANDREU DE LLAVANERES - BARCELONA or at the following E-Mail address: info@sansarushop.com.

He may address the competent Supervisory Authority to submit the complaint he deems appropriate.

4. COOKIE POLICY

4.1. WHAT ARE COOKIES?

Cookies are small text files that are downloaded and stored in the user's terminal (computer/smartphone/tablet) when accessing certain web pages and that allow the Website to remember navigation preferences and to navigate efficiently, making the interaction between the user and the Website faster and easier.

The information collected by cookies is anonymous and does not contain any sensitive information (such as name, address or banking details) as cookies do not collect any data that can personally identify the user.

4.2. WHAT ARE COOKIES USED FOR?

The Website uses cookies or other information storage and retrieval devices to track user interactions with products and services offered on the Website.

Cookies allow us to recognize a user's browser, as well as the type of device from which the Website is accessed, and are used to facilitate the user's next visit and make the Website or applications more useful.

4.3. WHAT TYPES OF COOKIES DOES THE WEBSITE USE?

The Website uses the following types of cookies:

Name	Origin	Purpose	Tipo	Expiration
_ga	sansarushop.com	Analytical	Third	2 years
_gid	sansarushop.com	Analytical	Third	Session
_gat	sansarushop.com	Analytical	Third	Session
fr	facebook.com	Analytics	Third	3 months
_landing_page	sansarushop.com	Technical	Own	2 weeks
_orig_referrer	sansarushop.com	Technical	Third	2 weeks
_s	sansarushop.com	Analytical	Third	Session
_shopify_fs	sansarushop.com	Analytical	Third	2 years
_shopify_s	sansarushop.com	Analytical	Third	Session
_shopify_sa_p	sansarushop.com	Analytical	Third	Session
_shopify_sa_t	sansarushop.com	Analytical	Third	Session
_shopify_y	sansarushop.com	Analytical	Third	2 years
_y	sansarushop.com	Analytical	Third	2 years
cart	sansarushop.com	Technical	Third	2 weeks
cart_sig	sansarushop.com	Technical	Third	2 weeks
cart_ts	sansarushop.com	Technical	Third	2 weeks
ci_session	wiser.expertvillagemedia.com	Technical	Third	Session
evm_recent_products	sansarushop.com	Technical	Third	3 days
secure_customer_sig	sansarushop.com	Technical	Third	20 years
_AVESTA_ENVIRONMENT	mc.us12.list-manage.com	Technical	Third	Session
_cfduid	tidiochat.com	Technical	Third	1 year
_cfduid	backinstock.org	Technical	Third	1 year
_cfduid	cloudflare.com	Technical	Third	1 year
MCPopupClosed	sansarushop.com	Technical	Third	1 year
checkout_locale	sansarushop.com	Technical	Third	Session
checkout_token	sansarushop.com	Technical	Third	Session
tracked_start_checkout	sansarushop.com	Technical	Third	Session
IDE	doubleclick.net	Analytical	Third	3 months
DibsaleBanner	sansarushop.com	Technical	Own	1 day

Below are details of which third party advertising and analytical cookies are used by San Saru:

Google Analytics (as for instance _ga) : They are in charge of counting how many times a user visits the web, how, when and where.

You can disable Google Analytics cookies at any time from here.

Facebook (fr): They make it easy to share content on the platform.

Shopify ( _shopify_fs, _shopify_sa_p, cart, _y, etc.) : They make it possible to identify the session, carry out the purchase process of an order, remember the order or use security elements during navigation.

MailChimp (AVESTA ENVIRONMENT) : They allow the use of the newsletter service.

Cloudflare (cfduid) : They allow you to optimize the page loading times.

Doubleclick (IDE) : It allows to show contents adjusted to the user's preferences.

4.4. HOW TO SET AND DISABLE COOKIES

4.4.1. HOW TO DISABLE COOKIES IN YOUR BROWSER:

All browsers allow you to make changes to disable cookie settings. This is why most browsers offer the ability to manage cookies, for more precise control over privacy.

These settings are located in the "options" or "preferences" of your browser menu.

Below you will find the links for each browser to disable cookies by following the instructions:

Internet Explorer (https://goo.gl/vFM6gb)

Mozilla Firefox (https://goo.gl/QXWYmv)

Google Chrome (https://goo.gl/fQnkSB)

Safari (https://goo.gl/PCjEm3 / https://goo.gl/dQywEo)

If you don't want to be tracked by cookies, Google has developed a plug-in to install in your browser that you can access at the following link: https://goo.gl/up4ND.

4.4.2. COOKIES ON MOBILE DEVICES:

The Website also uses cookies or other storage devices on mobile devices.

Like computer browsers, mobile device browsers allow you to make changes to your privacy options or settings to disable or delete cookies.

If you want to change your privacy options follow the instructions specified by your mobile browser developer.

Below you will find some examples of links that will guide you to modify the privacy options on your mobile device:

IOS (https://goo.gl/61xevS)

Windows Phone (https://goo.gl/Rx8QQ)

Chrome Mobile (http://goo.gl/XJp7N)

Opera Mobile (https://goo.gl/Nzr8s7)

4.5. COOKIE ACCEPTANCE

If you continue to browse, we understand that you accept the use of cookies by the Website.

Please note that in the event that you block or do not accept the installation of cookies, certain services may not be available without the use of cookies or you may not be able to access certain services or take full advantage of everything this Website has to offer.

For more information, you can consult the guide on the use of cookies from the Spanish Data Protection Agency.