Quality Assurance

925 sterling silver jewelry

All our jewelry is handmade in 925 Sterling Silver. This means that 92.5% is silver and 7.5% is copper, since pure silver is very soft, and in order to work it we need to add a little copper to make it hard.

Sterling Silver 925 is a precious metal that you can use in your daily life without it getting damaged. In certain circumstances, it can turn dark, but it can be easily cleaned, and it will always keep its properties as the first day. To clean it, you only have to follow the steps that we tell you in the section of tips for your jewelry.

22k gold-plated silver jewelry

Our gold-plated jewelry is handcrafted in 925 Sterling Silver with 22k plating. The gold plating is 2 microns for earrings, necklaces and bracelets, and 3 microns for rings. It is the best value for money for your jewelry to be resistant. In addition, we put on the rings this extra micron so that the durability is much greater, since we use our hands constantly.

9k gold jewelry

The jewels in this collection are 9k gold pieces designed and handcrafted in Spain with the best quality.

Stones

Besides working with 925 Sterling Silver and 9-karat gold, we work with natural stones (these are indicated in the description of each product). We have Moonstone, Topaz, Labradorite, Onyx, Rose Quartz, Quartz, Mystic Quartz, Lapis Lazuli, Aquamarine, Howlite, Amazonite, Sodalite, Amethyst, Tiger Eye, Larimar, Chalcedony, Celestial Agate, Fuchsia Agate, Jade Stone, White Scolecite and Malachite. In some models, the stones such as Turquoise, Ruby, Amber, Blue Sunstone and Brown Sunstone are reconstructed stones, they are made with the natural stone but joining several small pieces. We work with natural materials such as mother-of-pearl or shells. And as well as reconstructed stones, we have reconstructed coral. Other jewels are made with zirconia and crystal. However, Opal and some Turquoises are elaborate stones.

Warranty

Many of our jewels are made by ourselves in Barcelona and others in workshops, with which we maintain a close relationship.

All San Saru jewelry is guaranteed for three years* from delivery. If your jewel in this period has suffered any breakage or damage, please contact us. We will need you to keep the defective product and send us a photo showing its condition, only in this way we will be able to process your incident. Once the condition has been assessed, depending on the situation and the product, we will offer you one solution or another. We will not be able to give you a solution if we do not check the condition of the product.

This warranty does not cover breakage due to misuse. It also does not cover wear and scratches caused by use, and in the case of gold jewelry, it does not cover wear and tear of the gold-plating.

The warranty also does not cover soiling of the jewelry. Keep in mind that 925 Sterling Silver is a precious metal and can get dirty. In case you have a problem with the dirt on your jewelry, you will only have to clean it using one of our methods. Contact us so that we can explain the best method to clean your jewelry. In case the problem persists after using the indicated method, we will ask you for a video cleaning before proceeding with any solution.

We want to make you happy, that's our main objective, and if your jewel does not have the desired quality, you only have to contact us, and we will be more than happy to help you and give you a solution. The fastest way to contact us is by email on info@sansarushop.com or by WhatsApp +34644298331.

* For all purchases made before 01/01/2022, the warranty will be 2 years from delivery.

Metals certificate