All our jewelry is made of 925 Sterling Silver, which means that 92.5% is silver and 7.5% is copper, given that pure silver is too soft, and we need to add a little copper in order to make it harder and be able to shape it.
Sterling silver is a precious metal that you can wear in your daily life without damaging it. However, under certain circumstances it can darken, but this is not a problem since it can be easily cleaned and will always maintain its properties just like the first day. To clean your silver jewelry, just follow the steps we told you about in tips for your jewelry section.
In addition, in all our jewelry with stones, the stones are natural (these are indicated in the description of each product). We have Rhodochrosite, Chrysocolla, Moonstone, Topaz, Labradorite, Onyx, Rose Quartz, Quartz, Mystic Quartz, Lapis Lazuli, Aquamarine, Howlite, Amazonite, Sodalite, Amethyst, Tiger Eye, Larimar, Chalcedony, Celestial Agate, Fuchsia Agate, Jade Stone, White Ellagita and Malachite. In some models, the stones like Turquoise, Ruby, Amber, Brown sunstone and Blue Sun Stone are reconstructed stones, they are made with the natural stone but joining several pieces. We work with natural materials such as mother-of-pearl or shells. And like the reconstructed stones, we have reconstructed coral. Other of our jewels are made with zircons and glass. However, Opal is an elaborate stone.
As for our gold jewelry, we keep our essence. It is all made of Gold Vermeil, that is, 925 Sterling Silver plated with 22kt gold. The earrings, necklaces and bracelets have 22kt gold layer with a thickness of 2 microns, and the rings have a 3 microns thick 22kt gold layer. It is the best value for money for your jewelry to be resistant. The extra micron we add in the rings is to make sure the durability is much higher, as we are constantly using our hands.
Many of our jewelry pieces are made by ourselves in Barcelona, and others, in workshops with whom we have a close working relationship.
We want to make you happy; this is our main goal. If your jewelry does not have the desired quality, we want to offer you the best solution.
All San Saru jewelry is guaranteed for one year from delivery. If, during this period, your jewelry has suffered any breakage or damage, please contact us. We will need you to keep the defective product and send us a photo showing the status, only then we can process your request. Once the condition has been assessed, depending on the situation and the product, we will offer you one solution or another. We will not be able to give a solution if we do not check the state of the product.
This warranty does not cover breakages due to misuse. Neither does it cover wear and tear caused by use, and in the case of gold jewelry, it does not cover wear and tear of the gold plating either.
The warranty also does not cover dirt on the jewelry. Please note that Sterling Silver 925 is a precious metal and can get dirty. In case you have a problem with the dirt on your jewelry you will only have to clean it using one of our methods. Contact us so that we can explain to you which is the best method to clean your jewelry. In case the problem persists having used the indicated method, we will ask you for a video cleaning it before giving you any other solution.
If you have any problem with the quality of your product, just contact us and we will be more than happy to help you and find a solution for you. The fastest way to contact us is via e-mail at firstname.lastname@example.org or at our WhatsApp +34644298331.